The TV is the stage. The phone is the controller. What happens between them — a name on a leaderboard, a tee time confirmed, an event RSVP from wherever they're standing — is what 150+ Invited clubs have been missing. No new hardware. No app. Already running at Ballantyne.
Your clubs already run Spectrio. Your content team already has a workflow. ClubOS doesn't change any of that — it loads through the Web Page App slot already installed across your fleet and adds the one thing Spectrio can't: the ability to know who's in the room and give them something that drives them to act. More event signups. More family engagement. More reasons to come back. That's retention — measurable, attributed, and owned by the club.
ClubOS isn't asking Invited to replace anything. It's the intelligence layer that runs on top of what you already have — and makes the whole system work harder for members and staff.
ClubOS meets members where they already are — at every moment they naturally look up, look around, or pull out their phone. The QR encodes the location, so their phone already knows where it is before it opens.
ClubOS Pass isn't a member portal — it's a club portal. The same scan works for a member checking in, a guest attending an event, and a prospective member experiencing the club for the first time. Each one gets a pass scoped to exactly who they are and why they're there. White-labeled to the club, owned by the club, measured by ClubOS.
Production-built, TV-optimized at 1920×1080. Each display runs via the Spectrio Web Page App already installed across the Invited fleet — no new hardware, no IT project.
Pro shop wall display showing the live starter board, full tee sheet, course conditions, and pace of play — readable from across the room.
A club TV becomes the centerpiece of a member's milestone event — personalized facts on the left, celebration front and center, live photo wall and QR interactions on the right. At the end of the night, every photo, prediction, and trivia score is compiled automatically into a keepsake the member keeps forever.
Any TV. Any time. Anyone can start. Club Games is the ad hoc social layer — two members pull it up at the bar, others see it and join. When it becomes a scheduled event with a named theme and a leaderboard that runs for weeks, that's Live Trivia. Both run on the same infrastructure. Kpop Demon Hunters at Ballantyne proved the scheduled version: 46 players, 9-week series, still running.
Ballantyne CC is the proof of concept. It started with a court display no one could read. It's now a 9-week trivia series, 46 members on a June night, and a concept session for Bank of America Stadium in December. That's what engagement infrastructure looks like when you let it compound.
These aren't finished products handed down. The most interesting ideas have come directly from club members and staff. That's the model we're proposing.
Bonnie told us directly: it's about retention, usage, and getting the whole family into the club — not just the primary member. The people who can move those numbers aren't in the boardroom. They're the Directors of Member Experience, FAC Directors, and events coordinators who know exactly what members ask for and never get. Those are the people who will shape ClubOS into something that works at scale across 150 clubs.